Shipping policy

At LACE IN ROSE, we want every order to arrive safely and smoothly. This policy provides information about our order processing, available shipping options, delivery issues, and other important shipping details.

1. Processing Your Order

Orders are generally prepared within 1–3 business days, Monday through Friday, excluding U.S. holidays.

During promotional events, holidays, or periods of high order volume, processing may take additional time.

Once your order has been shipped, a shipping confirmation email with tracking information will be sent to the email address provided at checkout.

2. Domestic Shipping Rates

We currently offer shipping to eligible addresses within the United States.

The shipping methods available for your order and the applicable shipping charges will be shown at checkout.

3. Where We Ship

LACE IN ROSE currently provides domestic shipping within the United States.

We do not ship to APO, FPO, or DPO military addresses at this time.

Shipping availability may vary for certain locations due to carrier restrictions.

4. Tracking Information

After your package leaves our facility, tracking information will be provided by email when available.

Please note that tracking may take some time to update after the carrier receives your package. If the tracking page does not show movement immediately, please allow additional time for the carrier's system to update.

5. Shipping Delays

We do our best to ensure orders are shipped smoothly, but delivery may occasionally be affected by circumstances outside our control, such as:

• Severe weather
• Carrier delays
• Holiday shipping volume
• Transportation disruptions
• Incorrect or incomplete addresses
• Unexpected carrier or logistical issues

Carrier-related delays do not necessarily indicate a problem with your order.

6. Address Changes

Please carefully check your shipping information before placing your order.

If you discover an address error, contact us as soon as possible at contact@laceinrose.com.

We will make reasonable efforts to assist with address changes before an order is shipped. Once an order has entered processing or has been shipped, we may not be able to make changes.

Any additional costs resulting from an incorrect or incomplete address may be the customer's responsibility.

7. Lost or Stolen Packages

If your tracking information indicates that your package has been delivered but you cannot locate it, please first check around your delivery location and contact the shipping carrier.

If the carrier confirms that a package was lost during transit, please contact us at contact@laceinrose.com so we can review the situation.

LACE IN ROSE cannot be held responsible for packages that are confirmed by the carrier as delivered but are subsequently lost or stolen after delivery.

8. Undeliverable or Refused Packages

Packages may be returned to us if they cannot be delivered because of an incorrect address, incomplete shipping information, refusal of delivery, or other delivery-related circumstances.

If your package is returned to our facility, please contact contact@laceinrose.com for assistance.

Additional shipping or re-shipping charges may apply.

9. Peak Shopping Periods

During major sales, holidays, new collection launches, and other high-volume periods, order processing and carrier operations may take longer than usual.

If you are ordering an outfit for a special event, we recommend placing your order ahead of time to allow sufficient time for processing and delivery.

10. Contact LACE IN ROSE

For questions regarding your order or shipping information, please contact us:

LACE IN ROSE
Email: contact@laceinrose.com
Business Address: 596 N Nova Rd #305, Ormond Beach, FL 32174, USA

Please note: This business address is not a return address. Please contact us before sending any return package.